Frequently Asked Questions

How long does delivery take?

Orders are delivered within 3-5 working days depending on your location.

Is the Rose Pendant ready for gifting?

Yes, every Nova product comes with elegant gift packaging, ready for your special moments.

What payment methods do you accept?

We accept Cash on Delivery and available payment options at checkout.

Do you offer returns or exchanges?

Yes, Nova offers a 7-day return and exchange policy for eligible products. Items must be unused and in original packaging.

How can I contact Nova?

You can contact our support team through WhatsApp or email. Our team is always happy to help.